SHIPPING
The estimated delivery time and costs depend on the country where the product is sent to. As soon as your order has been sent you will receive an email with information about the shipment and a Track & Trace. All prices include VAT. Please note that delivery times may be longer during vacations and offers.
|
Country |
Delivery time |
Shipping costs |
|
The Netherlands |
1 - 2 business days |
€ 6,70 (Free above €150) |
|
Belgium |
1 - 3 business days |
€ 12,05 (Free above €200) |
|
Germany |
1 - 3 business days |
€ 12,05 (Free above €200) |
|
Luxembourg |
1 - 3 business days |
€ 16,70 (Free above €250) |
Product Views
The images of our products on the (desktop or mobile) website and / or app are for illustrative impressions only. Although we put a lot of attention and energy into the appearance of the colors, we cannot guarantee that your screen will display the colors accurately. For this reason, colors may appear slightly different on products than shown on your screen.
Guidelines for ordering
All products on our website have been encountered in stock availability. Orders can only be processed when the full purchase amount has been received. We will contact you if the products of your order are out of stock, or if additional information is needed.
Estimates for delivery times
We try to process all our orders within five business days. When your order has been transferred to our shipping partners you will receive an email with the Track & Trace.
Conditions for international shipping
When you order a product on our website and ship it to countries outside of Europe, import duties and taxes can be charged by the destination country. The responsibility for these charges and taxes lies with the customer. Les Humbles has no control and insight into these costs and cannot estimate how high they will be. International deliveries can undergo customs procedures which may cause delays in our delivery times. When you place an order with us, you experience "importer or record" and you must comply with all laws and regulations in the destination country. Les Humbles is not responsible if these laws and regulations are broken.
Undelivered and refused shipments
If a shipment is refused for any reason or cannot be delivered, Les Humbles is not responsible for it. We are also not responsible for lost, stolen or incorrectly delivered packages.
Product inspection
We expect the customer to check and inspect the delivered products at all times when they are received, to ensure that the products are delivered as expected by the customer. If this expectation is not met, we ask the customer to send an e-mail directly to our customer service(info@leshumbles-official.com), with all necessary information (order, contact details and problem description) and associated photographic evidence.
Shipping errors or damaged products
We are committed to selling high-quality products. For these reasons we perform multiple quality checks before a product is shipped. Should you nevertheless receive a wrong or damaged product, please contact our customer service as soon as possible. We will then look together to solve the problem as quickly as possible and free of charge.
Events beyond our control
We are not liable or responsible for failure or late compliance with our obligations if caused by events beyond our reasonable control, including (but not limited to) fire, flood, severe weather, explosion, war, terrorism, labor conflicts, or actions from local or central government or other competent authorities.